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Save payment card details

Save a client's credit/debit card to be used for future payments

Written by Dr Askari

Saving a client's payment card details allows you to use it for payment in the future. This is particularly useful for taking payment for no show fees.

The system works by sending the client an email or SMS with a link to a secure page where they enter their card details.

At no time are the card details visible - they are securely stored with encryption. Only the last 4 digits will be recorded in Collums.

Save payment card details

  • Open the client card > GENERAL > SAVED CARDS

  • Click "Add new card"

  • Select how you wish the link to be sent and click "Send Link"

The status of the card will be "Pending" until the card details have been saved. Once this has been completed, the card type and last 4 digits will be visible.

You can save as many cards as you wish.

Use a saved card to take payment

Once you are ready to take payment for an invoice

  • Use the blue "Coherent payment" payment button and click "Take payment"

  • Select "Use saved card" and choose the saved card

  • Select the card and click "Paty Now"

Reasons why payment might fail

  • Not enough funds on card

  • Security/fraud challenge

  • Card has been cancelled or reported lost/stolen

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