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Void an invoice

You can void an invoice but only if there has been no payment made against it.

Dr Askari avatar
Written by Dr Askari
Updated over 3 years ago

Where there is a blue hyperlinked invoice number, clicking on it opens the invoice pop-up. This contains not just the invoice detail but the associated payment also.

These links can be found throughout the client card and in reports such as the invoice log.

Void an invoice

  1. Open the relevant invoice pop-up

  2. Click "Options" and select "Void"

  3. Click continue in the confirmation pop-up.

A voided invoice appears in the client card but it's total value is £0.00.

Note

An invoice cannot be voided if it has had a payment made against it. Ie, it's status must = "Unpaid".

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